Skip navigation
The Australian National University

Contacts & Links

Office of Policy and Regulation

Division of Registrar and Student Services
Building X-005
The Australian National University
Canberra ACT 0200 Australia
Phone: (02) 6125 1436
Fax: (02) 6125 8421
Email: Policy.Regs@anu.edu.au

Direct Loan Servicing Center Address

Direct Loan Servicing Center
Borrower Services Department
P.O. Box 5609
Greenville, TX 75403-5609

Payment Address

U.S. Department of Education
Direct Loan Payment Center
P.O. BOX 530260
Atlanta, GA 30353-0260

Direct Loan Consolidation Address

U.S. Department of Education
Consolidation Department
Loan Consolidation Center
P.O. Box 242800
Louisville, KY 40224-2800

Telephone numbers

Direct Loan Servicing:
Toll free: 1-800-848-0979
Overseas/International: 011-315-738-6634
Customer Service Representatives are available to answer borrower phone calls from:
Monday through Friday 8:00 am E.S.T. to 8:30 pm E.S.T.

Loan Servicers

Servicer Dept. Edu. Fedloan Servicing (PHEAA) Great Lakes Education Loan Services, Inc. Nelnet Sallie Mae

Phone

800/699-2908 800/236-4300 or 608/246-1700 1.888.486.4722 or International calls: 1.303.696.3625 800/722-1300 or International calls: 254/554-4535

Postal Address

Payments:Dept.Edu Fedloan Servicing, P.O. Box 530210, Atlanta, GA 30353-0210

Applications: Fedloan Servicing, P.O Box 3661, Harrisburg, PA 17105-3661

General:Fedloan Servicing, P.O.Box 69184, Harrisburg, PA 17106-9184

Great Lakes Borrower Services, P.O. Box 7860, Madison, WI 53707

Nelnet, P.O Box 82561, Lincoln, NE 68501-2561

General: P.O Box 9635, Wilkes-Barre, PA 18773-9635

Payments: Dept. of Education, P.O. Box 740351, Atlanta, GA 30374-0351

Email

  borrowerservices@glhec.org    

Fax

(717) 720-1628 800/375-5288 or 608/246-1608 1.877.402.5816 866/266-0178 or International: 507/821-3684

Useful Links

Student Loans.gov - entrance and exit counseling, MPN’s, PLUS loan applications and more.

National Student Loan Data System - assists you in keeping track of the amounts you have borrowed.

Finaid.org - provides advice to students on financial aid.

Federal Student Aid’s direct loan - advice on everything from pre-application to repayment.

Federal Student Aid’s Loan Servicing - access to accounts and track payment history, make online payments or consolidateloans.

Updated:  20 April 2012/Responsible Officer:  Academic Standards & Quality Office /Page Contact:  Academic Standards & Quality Office